[Professional Experience] [Hardware/Software] [Related Activities]

Professional Experience

August 2002---
Assistant Professor
Department of Technical Communication
Clarkson University
Potsdam, NY 13678

Responsibility included all phases of course development, instruction, and student evaluation for the following courses:

• Theory of Rhetoric for Business, Science, and Engineering (TC210)
• Introduction to Public Speaking (TC 217)
• Internet Communication with the World Wide Web (TC 341)
• Digital Video (TC 327)

August 1996 to July 2002
Writing Instructor (Graduate Teaching Assistant)
Iowa State University, Dept. of English
Ames, IA 50010

Assistant Director, Advanced Writing; Department of English, Iowa State University; 2001-2002

Responsibility included all phases of course development, instruction, and student evaluation for the following courses:

• Technical Communication (ENGL 314)
• Business Communication (ENGL 302)
• First Year Composition (ENGL 105)
• First Year Composition (ENGL 104)
• George Washington Carver Academy (Engl 104/105)

Sept 1998 to Present
Consultant
Kain Consulting
Communication, documentation, and website development consulting services. Projects include:

• Designed and developed website for Hadaway Construction, Inc., Ames, IA
• Designed and developed website for Triplett Real Estate, Ames, IA
• Developed course content and provided pilot course instruction for Internet User Experience Suite, Cardean University, Deerfield IL
• Provided editing services for Quick Keys User Guide, CE Software, Des Moines IA
• Other project information and services available on request.

January 1998 to Present
Writer, Editor
Quick Guide to Accessibility with References to the Americans with Disabilities Act Guidelines
Architecture Technology Laboratory
Iowa State University, College of Design, Ames, IA 50010
Responsibilities include:

• researching accessibility guidelines and universal design issues
• revising previously published materials
• writing and editing new material
• providing assistance with design, publication, and copyright issues
• preparing text for publication
• preparing materials for updates, meeting, and ancillary articles

July 1999 to September 2000
Senior Staff Analyst
Compuware Corporation
Des Moines, IA
Milwaukee, WI
Projects included:

• Developed Windows/Office 2000 roll-out training materials for IT Help Desk professional at a large Des Moines area insurance company.
• Provided intranet development and administration services for a major, multi-location health care provider in Milwaukee. Technical environment included Windows, NT, Novell; development tools included MS FrontPage, Adobe Photoshop 5, Adobe Acrobat 4.0
• Provided intranet design and development service for Compuware Milwaukee Project Office web site. Responsibilities included developing content, original graphics, and user testing protocols. Technical environment included Windows, NT, MS IIS server; development tools included HotMetal Pro; Dreamweaver, Adobe Photoshop
• Wrote proposals and statement of work for client projects. Included meeting with clients and Compuware account executives, preparing finished proposals in MS Word, creating Visio diagrams, preparing PowerPoint presentations, and developing sample web sites and applications using various tools. 
• Developed training materials. Included planning curriculum and preparing materials for delivering training in MS PowerPoint MOUS exam preparation, networking, and Internet Explorer. 

August 1998 to July 1999
Web Site Manager, Writer, Editor
Center for Agricultural and Rural Development (CARD)
Iowa State University, 568 F Heady Hall, Ames, IA 50010
Responsibilities included:

• Managing CARD's comprehensive Web site
• Writing, editing, coding and developing material for the Web site
• Evaluating current Web site and planning additional features and materials
• Researching, writing and editing for InsideCARD, an internal Center newsletter
• Developing informational material, such as brochures
• Assisting with CARD conferences
• Editing CARD internal style guide for print and on-line publications

October 1997 to June 1998
Documentation Assistant
Engineering Animation Inc.
North Loop Dr., Ames, IA 50010
Responsibilities included:

• Testing software and documentation
• Editing texts and graphics for on-line and hard-copy documentation
• Creating graphics for software documentation
• Assisting in researching and writing reports/proposals
• Preparing training manuals
• Transcribing research sessions

September 1996 to July 1997
Editor, Writer
Residence Halls Comprehensive Facilities Condition Study
Iowa State University, Architectural Technology Lab, Ames, IA 50010
Responsibilities included:

• Editing text of multi-volume report
• Assisting with planning and scheduling
• Preparing reports for publication
• Preparing and presenting materials at meeting with University officials and team members
• Writing articles about the project for University publications

1994-1996
Writing Instructor
Northeast Missouri State University, Kirksville, MO 63501
Responsibilities included all phases of instruction for the following courses:

• First Year Composition (ENG 100)
• Advanced Composition (ENG 314)
• Scholastic Enhancement Experience (SEE program)

1991-1994
Retail Store Manager, Retail sales and engraving services
Things Remembered, Merritt Square Mall, Merritt Island, Fl., 32952
Responsibilities included all phases of store operations including:

• Sales
• Computer assisted engraving
• Staffing
• Training and supervising my store staff and other store managers
• Maintaining stores and off-site warehouse facilities
• Developing program for promotion and tracking of corporate sales
• Preparing new stores for opening and remodeling existing stores
• Member:Cocoa Beach Area Chamber of Commerce 1993

[Professional Experience] [Hardware/Software] [Related Activities]

Hardware/Software

Hardware: PC platform, including networks; MAC platform; UNIX platform
Coding and Languages: HTML, Java script
Microsoft products: FrontPage, Word, Works, Excel, Publisher, PowerPoint, IE, Outlook, Access
Adobe products: Acrobat, Photoshop, Pagemaker, Pagemill, Framemaker
Additional software: Netscape Communicator, Quark, Corell Draw, Coffee Cup, Homesite, FrameMaker, Visio, Site Sweeper, DreamWeaver, HotMetal Pro, Lotus Notes, Robohelp, WS_FTP, Fetch, Claris Works, BBEdit

[Professional Experience] [Hardware/Software] [Related Activities]

Related Activities and Memberships

CURRENT
Member: Association of Teachers of Technical Writing
Member: Society for Technical Communication
Member: National Council of Teachers of English

2000-2001

Co-President: Phorum, PhD Students in Rhetoric and Professional Communication at Iowa State University

Member: Advanced Composition Committee, Dept. of English, Iowa State University

 

1998-1999

Chapter President: Society for Technical Communication, Iowa State University Chapter

 

1997-1998

Public Relations Officer: Society for Technical Communication,

Iowa State University Chapter

Award: 1998 Chapter Achievement Award

 

1996-1998

Co-chairperson: Phorum Symposium (graduate student conference)

Iowa State University

 

1997-1998

Committee Member: University Computer Access Committee (CAC)

Sub-committee for Access and Instruction

 

1996-1997

Publicity Coordinator: Society for Technical Communication,

Iowa State University Chapter

 

1995-1996

Vice President: Graduate English Organization, NMSU

Coordinator: English alumni questionnaire and report, summer 1995

Representative to faculty 1995-1996.

 

Please refer to my academic vita for additional information.

[Professional Experience] [Hardware/Software] [Related Activities]

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