|
By
the end of the semester,
you will be able to:
- identify
and assess communicative aspects of workplace/ institutional problems
- choose
the most appropriate audience(s) and purpose(s) for your communications
- produce
the most common types of workplace documents
-
decide which document type is appropriate for each audience and purpose
- combine
textual and visual information in documents
- communicate
responsibly, ethically, and professionally within an organization
- conduct
research (interview, on-site, library, internet)
- collaborate
with team members to accomplish complex tasks
|
Course philosophy
Your professional success will likely depend on
the strength of your skills as a communicator. Not only can well-developed
communication skills help land you a job, but they will make you a more
valuable (and more promotable) member of your workplace. The ability
to communicate as a professional is more important than ever before as
organizations become increasingly global, as communications technologies
are distributed throughout organizations, and as communication becomes
more and more important as both business process and product.
This course will prepare you to communicate effectively
on the job--whether you plan to work in a business, governmental, or technical
environment. In virtually any setting, a large percentage of your time
will be devoted to communication: with supervisors, subordinates, associates,
clients, customers, and various segments of that nebulous category, "the
public." The documents that you produce might include routine documents
(informal correspondence, queries, replies) as well as more substantial
documents (proposals, informal and formal reports, user documents, procedure
manuals, policy statements, publicity). Much of this work is likely to
involve some form of collaboration with others in your organization: supervisors,
subordinates, or peers.
This course will teach you to respond effectively
to the great variety of communication situations that you will encounter
on the job. Working from the perspective that the goal of workplace communication
is to solve problems, the course will provide you with opportunities to
respond strategically and creatively to the complex problems found in
workplace settings.
Back
to Top
|
